PRIVACY POLICY

Last updated: October 2025

Who we are

DYTO Solutions (“we,” “our,” or “us”) is a business solutions and operations consulting firm based in Alberta, Canada. We help small businesses improve their operations, automate workflows, and connect their digital tools. As we are committed to protecting your privacy and securing your business data, this policy explains how we handle information in two contexts: (1) when you use our website, and (2) when we work together on projects.

Our website address is: https://dytosolutions.com.

What Information We Collect

We only collect the information necessary to communicate with you and deliver our services. This includes:

  • Information you provide directly: This includes information from our website consultation forms (e.g., name, email, phone number and project details) and information shared during onboarding or project execution.
  • Payment and invoicing details, when applicable.
  • Information collected automatically: When you visit our website, we may automatically collect certain data like your IP address and browser type.

We do not collect sensitive personal data such as SIN numbers, or financial account access credentials.

How We Use Your Information

We use your information to:

  • Respond to inquiries and consultation requests.
  • Prepare proposals or project plans.
  • Deliver services as outlined in your agreement.
  • Communicate project updates and follow-ups.
  • Improve our service quality and automation systems.

We never sell or share your information for marketing purposes.

Data Storage and Security

All client data is stored securely using encrypted systems and reputable third-party tools such as SmartSuite, Google Workspace, and Fillout, which comply with major data protection standards.

Access to client data is limited to authorized DYTO Solutions personnel involved in your project. We take reasonable precautions to prevent unauthorized access, misuse, loss, or disclosure of your information.

Data Retention

We retain project-related data only as long as necessary to:

  • Fulfill the purpose for which it was collected.
  • Meet legal, tax, or accounting obligations.
  • Maintain project records for continuity or support.

After this period, data is securely deleted or anonymized. For website contact form submissions, we retain the data for up to two years for client service purposes.

Third-Party Tools

We use trusted third-party tools to deliver our services (e.g., SmartSuite for project management, Fillout for forms, Make/Zapier for automations). These tools are selected for their reliability and compliance with international data privacy standards.

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you visited that other site, which may collect data about you, use cookies, and embed additional third-party tracking.

Your Rights

You can request access to, correction of, or deletion of your personal or project data at any time by contacting us at hello@dytosolutions.com.

We will respond to all valid requests within a reasonable timeframe.

Confidentiality

All client information shared with DYTO Solutions is treated as confidential. We will not disclose project details, documents, or communication without your consent — except when required by law.